Reservation & Rental Conditions

DRIVER'S LICENSE AND RENTAL AGE RESTRICTIONS
21-year-olds who have a valid driver's license for at least 1 year can rent A, B, C, D, E group vehicles. For groups F, G, H, I, K, L, M, N, O, 3-year-old driver's license holder and being 24 years old; for group P, R, S, X vehicles, 5-year-old driver's license holder and being 28 years old conditions are sought.
RENTAL PERIOD
The minimum rental period is 24 hours. For the delivery time of the vehicle, the time at which the vehicle is rented is taken as a basis. (For example: If the vehicle was picked up at 12:00 noon, the drop-off time on the delivery day of the vehicle should also be 12:00 noon). for delays exceeding 3 hours, a 1-day delay fee is charged over the daily rental price.
LONG-TERM RENTAL
The minimum rental period is 6 months. Discounted special tariffs are applied as the rental price. For long-term rentals, you can get the necessary information from our head office's phone numbers +90533 3824122.
CONSIDERATIONS INCLUDED AND NOT INCLUDED IN THE PRICES
All our vehicles are insured for Rent a Car, but the contract with the user is a contractual nature, since the exemption and loss of work are not paid, which is not foreseen by kaskon. However, in order for the insurances to be valid, the traffic accident report and alcohol report must be attached immediately and delivered to our nearest office within 48 hours, the vehicle must not be used under the influence of alcohol or drugs or outside the legal speed limits. Otherwise, the user of the vehicle will be held responsible for all damage. The prices include unlimited mileage rights of the vehicles, lubrication and technical maintenance expenses. in cases where 8 out of 8 defects are made, the customer is charged for the period during which the vehicle remains under repair. Theft Insurance, Personal Accident Insurance, One-Way Fare, Baby seat fee, Port baggage and 18% Value Added Tax are calculated separately. The amount of gasoline in the tank is marked in the contract when the vehicles are delivered to the customer. In vehicles returned with missing tank gasoline, the fuel difference is taken together with the service fee.
PAYING METHODS
Payments can be made in advance or with credit cards accepted by SOFIA CAR RENTAL UGUR. 18% VAT is added to the payments made by credit card. The rental fee will be charged during the delivery of the vehicle. SOFIA CAR RENTAL UGUR October reserves the right to request a deposit of 1.000 euros or depending on the model and type of vehicle in addition to the rental price. The deposit received by making a slip from your credit card will be refunded to the customer upon delivery of the vehicle.
EXTRA INSURANCES
1. THEFT INSURANCE: In case of theft of the rented vehicle, the lessee is obliged to pay the rental price up to the date of the vehicle's discovery if the vehicle is found within 30 days, and the vehicle price if the vehicle is not found within 30 days.Pays paid daily theft insurance premiums specified in the price list at the beginning of the rental, however, the insurance covers the cost of the vehicle if the customer agrees to pay; the customer is obliged to pay the fee up to the day the vehicle is found within 30 days. 2. TIRE / GLASS / HEADLIGHT / SIGNAL / MIRROR: Tire splitting, headlight, signal, mirror breaking and spare wheel theft that may occur in vehicles are not covered by the helmet. However, if the customer agrees to pay the daily premiums for tires, windows, headlights, signals, mirrors specified in the price list at the beginning of the rental, the liability for damage disappears. 3. PERSONAL ACCIDENT INSURANCE: The customer has all the rights provided by the insurance if he agrees to pay the daily Personal Accident Insurance premiums specified in the price list at the beginning of the rental. For more information, please contact our offices.
ONE-WAY RENTALS
If the rented vehicle is left in another city where SOFIA CAR RENTAL UGUR offices are located; the price is calculated according to the distance of the desired office. TRAFFIC FINES All kinds of responsibilities and penalties that may arise in case of non-compliance with traffic rules belong to the lessor. In case the vehicles are kept by official and local authorities for whatever reason, the elapsed periods are accepted within the contract period. OTHER SERVICES An additional fee is charged for using our services shown below. Oct. Port - Baggage can be provided for the equivalent of 10 euros per day if you are notified 24 hours before renting. A Baby Seat can be provided for the equivalent of 5 euros per day if requested at the time of booking. Departure Abroad With SOFIA CAR RENTAL UGUR vehicles, departure abroad is subject to permission.
privacy policy
Reservation and personal information made from our website 3. it is not shared with individuals. For payments made by credit card, credit card information is transferred to the bank in an encrypted way with an SSL certificate and authorization is obtained. Credit card information is not stored on our website in any way.
 
 
CANCELLATION AND PAYBACK POLICY




There is no charge for cancellation of the reservation up to 48 hours ( 2 DAYS) before the start of the rental period. Less than 48 hours before the start of the rental period, a 2-day booking fee is charged for cancellation procedures. a refund of the fee will not be made for bookings of less than 2 days. In cases where the delivery cannot be received due to missing documents or the credit card is not provided at the time of vehicle delivery, the cancellation procedure will be applied with less than 48 Jul.
 
For reservations where a deposit has been paid: In case of cancellation up to 48 hours before the start of the rental period, a deposit fee will be charged. For cancellation transactions that are less than 48 hours before the start of the rental period, the three-day car rental fee or the higher one of the paid deposit will be charged. there is no refund of the fee for bookings of less than 3 days. In cases where the delivery cannot be received due to missing documents or the credit card is not presented at the time of vehicle delivery, the cancellation procedure with less than 48 hours remaining will be applied.

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